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Effective Date: 17 Feb 2025

At The Skill Tantra (“we,” “us,” or “our”), we aim to provide high-quality services and a positive learning experience. However, we understand that sometimes circumstances change, and you may need a refund for the services you purchased. This Refund Policy outlines the conditions under which we offer refunds and the process for requesting one.

1. Refund Eligibility

Refunds will only be issued under the following conditions:

  • Course Enrollment: If you are not satisfied with the course or training you have purchased, you may be eligible for a refund within 14 days from the date of purchase, provided you have not accessed more than 50% of the course content.
  • Event Registration: If you registered for an event (e.g., a workshop, webinar, or live session) and wish to cancel, you must notify us at least 7 days before the event starts for a refund. Refunds will not be issued for cancellations made within 7 days of the event date.
  • Technical Issues: If you encounter technical problems that prevent you from accessing the services (e.g., courses, virtual labs), we will make reasonable efforts to resolve the issue. If the issue cannot be resolved within a reasonable time, you may be eligible for a refund.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • After the 14-day refund period has passed.
  • If you have accessed more than 50% of the course or training materials.
  • For any purchases made through third-party platforms (such as an app store) unless otherwise specified by that platform.
  • If you have participated in a challenge or competition hosted on our platform.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at admin@theskilltantra.com with your order details (e.g., purchase receipt, course name, and reason for requesting a refund).
  2. Review: We will review your request and determine whether you meet the eligibility criteria for a refund.
  3. Approval: If your refund request is approved, we will process the refund to your original method of payment within 5-7 business days.
  4. Refund Confirmation: You will receive a confirmation email once your refund has been processed.

4. Late or Missing Refunds

If you have not received your refund within the expected time frame, please check with your bank or payment provider. If you still haven’t received your refund, contact us at admin@theskilltantra.com.

5. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated. By continuing to use our services after such changes, you accept the updated policy.

6. Contact Us

If you have any questions or concerns about this Refund Policy or need assistance with your refund request, please contact us at:

Email: admin@theskilltantra.com